Update from Novra Group: COVID19, we’re here to help


During this challenging time Novra Group is taking steps to maximize safety for our teams and our communities while minimizing disruption to customers and partners.


We are following the best practices in our respective locations which includes implementing recommendations for telework plans and social distancing.


Currently all of our departments are operational including: R&D, manufacturing, operations, finance, logistics, and (of course) customer support. We know how important our customers’ networks are—to their business and to their users—reliability is key. We are focused on working safely and using the excellent tools we have to conduct business as usual to the extent possible.


Details on Wegener. While our offices are closed to the public as recommended by local authorities, you can reach us via the usual channels including:

  • CUSTOMER SUPPORT: as always, the best way to reach customer support is support@wegener.com or our standard support number +1-613-596-2400 ext. 6000
  • SALES: Our sales team is available via the usual channels, and sales@wegener.com or m.smith@wegener.com will always reach us. Purchase orders should be sent to orderentry@wegener.com We are disappointed that the 2020 NAB show is in limbo and other events are being canceled/pushed out. We are working on some interesting alternatives to update you on our latest and greatest, stay tuned!
  • FINANCE: it’s business as usual, contact: n.roberts@wegener.com

  • If you have any questions or concerns, you can reach out to me personally at t.woodbury@wegener.com As the situation continues to develop we’ll share more updates as we have them. We remain committed to supporting you and keeping you informed.


    Thanks,


    Troy Woodbury